Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-refund-dispute-resolution-tools.livebursts.com (hereinafter referred to as “AI Refund Dispute Resolution Tools,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, usage, and protection of information from users visiting our website and utilizing our services.

Scope

This policy covers all aspects of our online presence, including but not limited to our official website, mobile applications, online forms, and any other digital services offered under the AI Refund Dispute Resolution Tools brand. Please note that this policy does not extend to third-party platforms or services accessed through links on our site, as they have their own privacy policies that govern data handling.

Processing Activities

This Privacy Policy is designed to guide you on how we interact with users and handle personal information when:

  • You sign up and use our applications as an authorized user.
  • You visit any of our websites linked to this policy.
  • We communicate with you via email, telephone, or text messages (SMS) for promotional, transactional, or operational purposes.

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide better services. The types of information we gather include:

  • Account Information: Details related to your user account creation and management, such as usernames, passwords (hashed and salted), and profile settings.
  • Payment Information: Data necessary for processing transactions, including credit/debit card numbers (encrypted), expiration dates, and billing addresses.
  • Financial Information: Transaction history, payment method preferences, and any financial records required for refund or dispute resolution processes.
  • Purchase Information: Details about products or services purchased through our platform, such as order IDs, quantities, and purchase dates.
  • Mobile Device Identifiers: Unique device identifiers (UDIDs), IP addresses, and mobile network information to improve app performance and user experience.
  • Location Data: Geographic coordinates, location services data, and GPS signals to personalize content and services based on your region.
  • Feedback: Any comments, reviews, or ratings you provide to help us improve our products and services.
  • Social Media Information: Data from social media platforms when users choose to log in via these accounts for seamless access.
  • Product Information: Details about the products you interact with, including preferences, browsing history, and product recommendations.

We collect this data through various means, including direct user input, automated tracking technologies (like cookies), and partnerships with third parties who provide us with aggregated or de-identified data.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience on our platform. These technologies can be categorized as:

  • Strictly Necessary: Essential for navigating our site, ensuring basic functionalities, and providing secure access.
  • Preference: Remembering user preferences, language settings, and ad choices to deliver personalized content.
  • Analytics: Tracking website usage, gathering statistical data, and understanding user behavior to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their tracking preferences.

Data Retention and Deletion

We retain personal data for as long as it is necessary to fulfill the purposes for which it was collected or as required by law. Once the purpose has been met or the legal retention period expires, we securely delete or anonymize the information. This process ensures that your data is not retained beyond its original use case.

Security Measures

AI Refund Dispute Resolution Tools implements robust security practices to safeguard your personal data:

  • We utilize encryption for data at rest and in transit to protect sensitive information.
  • Secure third-party processing partners are engaged to handle payments and other financial transactions, ensuring compliance with industry standards like PCI DSS (Payment Card Industry Data Security Standard).
  • Access to your personal data is restricted to authorized personnel who require it to perform specific tasks on our behalf.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services do not knowingly collect or solicit personal information from minors, and we encourage parents or guardians to take an active role in their children’s online activities.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your information is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in specific circumstances.
  • Restriction: Limit our processing of your data under certain conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to or lodge complaints about how we process your data.
  • Non-Discrimination: Be treated fairly and not discriminated against for exercising your rights.

To exercise any of these rights, please contact our dedicated privacy team at your earliest convenience.

Changes to Privacy Policy

AI Refund Dispute Resolution Tools reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review this policy periodically for any updates.

Contact Information

For any questions, comments, or requests related to privacy, data protection, or unsubscription, please contact us: